Terms and Conditions (GTC)

GarganoSurf di Rahel Holliger & Co S.N.C.

Terms and conditions created by the generator of the German lawyer hotline AG

Contracting party

On the basis of these General Terms and Conditions
the contract between the customer and
Garganosurf di Rahel Holliger S.N.C
Vertreten durch Rahel Holliger
Adresse: Viale XXIV Maggio 58, 71019 Vieste
Tel: 00 39 347 8887144
E-Mail-Adresse: info@garganosurf.com

Commercial register: Foggia
Company registration number: FG 262973
Sales tax identification number: IT 03653330716
hereinafter referred to as provider, will be concluded.


This agreement governs the sale of new and used Windsurfing, Kitesurfing,Wingsurfing, SUP & Yoga goods and services through the vendor’s online store. Due to the details of the respective offer, reference is made to the product description of the offer page..


The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and e-mail. The presented offers represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept. The order process for the conclusion of the contract includes the following steps in the shop system:
Selection of the offer in the desired specification (size, color, number)
Place the offer in the shopping cart
Press the button ‘order’
Enter the billing and delivery address
Select the payment method
Check and process the order and all entries
Click the button ‘Order with costs’
Confirmation mail that the order has been received
Orders can be placed in addition to the shop system via remote communication means (telephone / email), whereby
the contracting process includes the following steps:
call the order hotline / send the order mail < br /> confirmation email that order has been received
By sending the order confirmation the contract is concluded.

Contract duration

The contract deals with recurring / permanent services. The contract is concluded for an indefinite period. Each contracting party has the right to terminate the contract with one month’s notice to the end of the month without giving reasons. The right to extraordinary termination for cause, in particular the repeated breach of contractual obligations remains unaffected. Termination is only effective if it takes place in the following form: electronic / e-mail.

Retention of title

Until full payment, the delivered goods remain the property of the provider.

Prices, shipping costs, return costs

All prices are final and include gem. § 19 para. 1 UStG a sales tax (value added tax). The following shipping costs apply once per order: Italy: € 20 EU: € 30. For partial deliveries, the lump sum will only be charged once. There are no additional costs for shipping. This applies from an amount of € 500. If there is a right of withdrawal and is made by this used, the customer bears the cost of the return.

Payment terms

The customer has only the following options for payment: prepayment, payment service (PayPal), cash on collection, credit card. Further payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. When using a fiduciary / payment service provider, this allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the customer’s payment to the provider. Further information is available on the website of the respective fiduciary service / payment service provider. The invoice amount may also be paid in cash after deducting the shipping costs incurred at the provider’s premises during normal office hours.
When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged to pay or transfer the amount shown to the account indicated on the invoice within 7 days of receipt of the invoice. Payment is due without deductions from the date of invoice. The customer comes only after reminder in default.


The goods will be shipped immediately after confirmed receipt of payment. The shipment takes place on average after 3 days at the latest. The entrepreneur undertakes to deliver on the 14th day after receipt of the order. The regular delivery time is 5 days unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock. The customer will be informed about delays immediately. If the supplier is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by own suppliers, although a corresponding cover transaction has been made in good time, the supplier has the right to withdraw from a contract with the customer to that extent. The customer will be informed immediately and any services received, in particular payments, will be refunded.


If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The supplier is granted the right to choose between a repair or a new delivery if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty is excluded for second-hand goods. This does not apply to claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contract objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.


The contract text is stored by the provider. The customer has the following possibility to access the stored contract text: Link. This section can be found on the following page: Website. The customer can correct errors in the input during the ordering process. For this he can proceed as follows: Email.

Right of Withdrawal and Customer Service

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day,

1 In the case of a contract of sale: where you or a third party named by you, other than the carrier, has or has taken possession of the last goods.
2 In the case of a contract covering several goods, the the consumer has ordered under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, has or has taken possession of the last goods.
3 In the case of a contract on the delivery of a good in several lots or pieces: in which you or a third party named by you, who is not a carrier, has taken possession of the last partial shipment or the last piece.
4 In the case of a contract for the regular delivery of goods over a specified period of time: when you or a third party named by you, who is not a carrier, has or has taken possession of the first goods.
5 When several Alterna meet In order to exercise your right of withdrawal, you must contact us (Garganosurf di Rahel Holliger SNC, Rahel Holliger, Viale XXIV Maggio 58 71019 Vieste 00 39 347 8887144 info@garganosurf.com) by means of a unique Explanation (eg a letter sent by post, fax, or e-mail) about your decision to withdraw from this contract. You can use the enclosed sample withdrawal form for this purpose, but it is not mandatory.
7 To meet the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

8 If you withdraw from this contract, we have sent you all the payments we have received from you, including the delivery charges (with the exception of the additional costs that result from giving you a different delivery than the one we offer , have chosen a standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
9 You have the goods immediately and in each one At the latest within fourteen days from the date on which you inform us of the cancellation of this contract, we will return it to Garganosurf di Rahel Holliger SNC, Rahel Holliger, Viale XXIV Maggio 58 71019 Vieste 00 39 347 8887144 info@garganosurf.com , The deadline is met if you send the goods before the expiration of the period of fourteen days.
10 You bear the immediate cost of returning the goods.
11 You must pay for any loss of value of the goods only if this loss of value can be traced back to an inability to handle the nature, characteristics and functioning of the goods.
End of the revocation instruction
Download the sample withdrawal form here.

12 Exclusion of liability Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Similarly, this does not apply to claims for damages for grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agents. Claims to prohibit and pledge claims or rights of the customer against the provider may not be assigned or pledged without the consent, unless the customer has one legitimate interest in the assignment or pledging demonstrated.Language, jurisdiction and applicable law. The contract is written in German. The further implementation of the contractual relationship takes place in German. It only applies the Italian law of the country. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities of public law or special funds under public law is the domicile of the provider. Data protection In connection with the initiation, conclusion, settlement and rescission of a purchase contract on the basis of these terms and conditions, data are collected, stored and processed by the provider. This happens within the legal regulations. The provider does not disclose personal data of the customer to third parties, unless he is legally obligated to do so or the customer has expressly previously consented. If a third party is used for services in connection with the processing of processing, the provisions of the Federal Data Protection Act are complied with. The data provided by the customer by way of order will only be processed to establish contact within the framework of the contract and only for the purpose for which the customer provided the data. The data will only be forwarded to the shipping company that takes over the delivery of the goods as required. The payment details will be forwarded to the bank responsible for the payment. Insofar as the provider meets retention periods of commercial or tax law nature, the storage of some data may take up to ten years. During the visit to the Internet shop of the provider, anonymized data that does not allow for inferences on personal data and also do not intend, in particular IP address, date, time, browser type, operating system and pages visited, logged. At the request of the customer, within the scope of the legal provisions, the person

General Terms and Conditions for Courses

Garganosurf.com teachers.
• In case of bad weather or bad wind, the training will be postponed. Each student is responsible for his / her actions. In order to avoid gaps in coverage, the student must take the insurance through the school. This is included in the course fee.
• The student’s accident insurance covers accidents. Kitesurfing is a risk and accident insurance policy.
• In the case of intentional or intentional damage to the material, the student wants to be responsible for the damage.
• All prices are in €
• Training costs must be paid at the start of the course, cash or by debit card.
• The student must be able to swim < br /> • During lessons, wearing a helmet and a jacket is mandatory.
• Cancellations must be notified in writing at least 1 week before the start of the course. Later cancellations will be charged at a cost of 30% of the training costs. For cancellations later than 24 hours before the start of the course, the full course fee must be paid.
• The Garganosurf di Rahel Holliger & CO. S.N.C. declines any liability in case of accidents
Before kitesurfing starts, students agree with the following statement:
• I am aware that kitesurfing training places special demands on my physical condition.
• I declare that I have healthy kitesurfing and have no disclaimer or discourage.
I have read the safety rules and I agree with the terms and conditions.
• The provisions of Italian law apply.
• The place of jurisdiction for all claims in connection with an order is Foggia.
Vieste, April 2019